---
title: "Puppy Deposit Terms and Conditions"
id: "203567"
type: "page"
slug: "puppy-deposit-terms-and-conditions"
published_at: "2023-01-12T20:20:46+00:00"
modified_at: "2023-04-11T14:26:54+00:00"
url: "https://houstonpetland.com/puppy-deposit-terms-and-conditions/"
markdown_url: "https://houstonpetland.com/puppy-deposit-terms-and-conditions.md"
excerpt: "The deposit holds the puppy for up to 24 hrs (unless purchasing a new arrival puppy see below for details) with the understanding that the above-named customer intends to purchase the puppy in full within this 24 hr time period...."
---

1. The attached puppy deposit totaling $750 ($795 with tax) dated 01/12/2023 is NON-REFUNDABLE AND NO CREDITS OR REFUNDS WILL BE ISSUED FOR ANY REASON.
2. The $750 ($795 with tax) deposit charge will remain on the original method of payment, usually a credit card or debit card transaction. The $750 ($795 with tax) deposit is not refunded and is applied as cash at the time of sale, although no cash is actually transferred. The balance of the puppy sale is transacted with either credit card or debit card minus the $750 ($795 with tax) deposit. If the balance is paid in cash, the $750 ($795 with tax) deposit will show up on the receipt as a check, although no check is actually used.

The deposit holds the puppy for up to 24 hrs (unless purchasing a new arrival puppy see below for details) with the understanding that the above-named customer intends to purchase the puppy in full within this 24 hr time period. If the above-named customer later decides for any reason not to pay the total balance due within the 24 hr period, the deposit will be automatically forfeited. These terms and conditions for placing a deposit on a puppy are non-negotiable and the deposit may not be used for any other reason.

If customer is purchasing a new arrival puppy the deposit will be held till the end of day that the license veterinarian exams the puppy. If the pet does not pass the initial inspection, I will receive a full refund on my deposit. If the pet has any medical conditions detected during the initial vet exam, but is still able to go home, and I choose not to adopt I will forfeit $750 ($795 with tax).

```
         Petland Katy   434 Google reviews   Write a review                 Posted on Google        Genesis Gonzalez     Trustindex verifies that the original source of the review is Google. My husband and I went to Petland on Saturday to simply look at the puppies and we ended up falling in love with one so much that we brought her home with us. Jennifer made the process of taking her home super easy and smooth, she answered every question we asked and was very knowledgeable about everything!         Posted on Google        ume rubab     Trustindex verifies that the original source of the review is Google. it was really nice their all the animal were so cute !! The puppy’s and kittens were adorable !!❤️         Posted on Google        Leslie Rivera     Trustindex verifies that the original source of the review is Google. Went to Petland to just browse around and ended up falling in love with our Maltipoo, her fur color and the eyes captivated me. Anthony our counselor, was very informative and friendly. I would greatly recommend this pet store. Can’t wait to start this new journey with our puppy.         Posted on Google        12.xndrik     Trustindex verifies that the original source of the review is Google. recently adopted a cavapool and Christopher helped us out a lot. He was helpfull, respectful , and walked us through the whole process. It was an amazing experience 10/10.         Posted on Google        Chris M     Trustindex verifies that the original source of the review is Google. Best place to work PUPPIES!!!!         Posted on Google        MIGUEL MOLINA     Trustindex verifies that the original source of the review is Google. Great time. I was looking around with my family and Chris helped us out found a new family member. Great place to greet and play with dogs.         Posted on Google        David Almanza     Trustindex verifies that the original source of the review is Google. We visited Petland today and had an incredible experience choosing our new furry family member — a miniature Goldendoodle!
From the moment we walked in, Christopher made us feel welcome, informed, and supported throughout the entire process.
He was extremely knowledgeable about the breed, answered all our questions with patience, and never made us feel rushed. You could genuinely tell he cared about both the pets and the people. His friendly attitude and professionalism made the whole experience smooth and enjoyable.
We left Petland not just with a puppy, but with total confidence that we were prepared for this new journey — all thanks to Christopher.
If you're thinking about getting a pet and want a helpful, knowledgeable guide, ask for Christopher. He made our day. Highly recommend - 10/10!         Posted on Google        Diana Perez     Trustindex verifies that the original source of the review is Google. Kalese and Chris were phenomenal and so attentive. They made me feel so welcome and so happy to be finally going home with our baby              
```
